Microsoft Outlook Mac Rebuild Database Error

The Outlook for MAC search 'No Results' problem, can appear after updating MAC OS or Office for MAC from one release to another or can appear suddenly without an obvious reason. In such cases the Outlook Search function in Outlook 2011 for MAC or in Outlook 2016 for MAC does not work and returns 'No Results' when you try to find something in Outlook mail program that you know it exists. Despite the Outlook search problem, SPOTLIGHT is working correctly and displays results.

  1. Rebuild Outlook Database Mac 2016
  2. How To Rebuild Outlook Database
  3. Microsoft Outlook Mac Rebuild Database Error Download
  4. Microsoft Outlook Mac Rebuild Database Error Code
  5. Microsoft Outlook Mac Rebuild Database Error Version

The Outlook Search Repair tool repairs search results within Outlook. Due to some changes in macOS Mojave, this tool no longer works in 10.14 and higher. If you are on macOS Mojave (10.14), you can follow the steps below to reindex Spotlight for Outlook for Mac. Choose Apple menu, then System Preferences, and then Spotlight. This article describes some useful tools for Microsoft Outlook for Mac. More information Outlook Search Repair. How to rebuild the Spotlight index on your Mac. When to use the tool. Use this tool if search results within Outlook show nothing or return older items only. For example, if you search for an email message that you already have. Dec 22, 2015 If you’ve ever ran into the “can’t upgrade your database error” when launching Outlook, then you may want to give this fix a try. The first message that you’ll receive before getting the Outlook can’t upgrade your database error, is a message asking you to please upgrade the Outlook database. In Microsoft Outlook 2016 for Mac or Office for Mac 2011, you receive a 'No Results' message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. Sep 05, 2016 The root cause of error message appears while launching Mac Outlook is outdated outlook database. The error message displayed by entourage database is a message asking to kindly upgrade the Outlook database. Once user click on the Upgrade button on that message, you’ll see the below given error. Oct 29, 2018  Posted in Email management Tagged Fix PST, Mac Outlook error, outlook 2011 keeps crashing mac, outlook 2016 for Mac Crashes constantly error, Outlook not working on mac, repair pst file Published by Prabhjeet Singh.

Summary: This blog guides you on how you can stop crashes in Outlook 2016 and rebuild Outlook 2016 Mac Identity. In addition to manual methods, it also briefs you about one of the best third-party repair solutions. Read on to know more.Thanks to Office 2016 for Mac, now you can do several tasks with ease from anywhere, anytime.

This tutorial contains instructions to resolve the Outlook for MAC Search problems (Search returns 'No Results'), in Outlook for Mac 2016 or Outlook for Mac 2011.

How to fix: Outlook MAC Search Returns 'No Results' in Outlook 2011 or 2016 for MAC *

* Suggestion for Outlook 2016 users: We've identified that the most common root for this problem is the need to re-index Outlook's Search Database, so we recommend to try method-6 first to see if it solves the problem.

Method 1. Verify that the Outlook Profile/Identity is stored at the default location.

First of all, make sure that the Outlook 2016 for Mac Profile or the Outlook for Mac 2011 Identity data is stored under the correct default location and has no special characters on its name. If the Profile or Identity name contains a special character, then follow the steps in this Microsoft Article to change the name:

  • Outlook 2016 for Mac default Profile Location:
      • ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile
  • Outlook for Mac 2011 default Identity location:
      • /Users/username/Documents/Microsoft User Data/Office 2011 Identities/Main Identity
Method 2. Install all Microsoft Updates.

1. Open any Office application such as Word, Excel, or Outlook.
2. On the top menu, go to Help > Check for Updates. *

* Important: If you don't see the 'Check for Updates' option on the Help menu, then download and run the latest version of the Microsoft Auto-Update tool from https://support.microsoft.com/en-us/kb/3133674. (After running the tool, the 'Check for Updates' option will be available).

Method 3. Run the Outlook 2016 Search Troubleshooter.

The next method to fix the 'No Results' search issue in Outlook 2016 for MAC, is to run the Microsoft Outlook Search Troubleshooter.

1. Close Outlook 2016 for MAC.
2. Run the Outlook 2016 Search Repair Troubleshooter (source-2) tool from MS:

Method 4. Move Messages to another Outlook folder.

1. Open Outlook.
2. Create a new folder inside Outlook (e.g. Inbox-New)
3. Select and move all messages to the new created folder.
4. When the moving is done, move back your messages to the original folder. (This process will force Outlook to re-index the emails and they start to appear in the results).
5. Once you done delete the temporary folder.

Method 5. Re-Index Hard Drive in Spotlight.

1. Open the System Preferences and click on Spotlight.
2. Make sure that Mail Messages is checked under the Search Results tab
3. Then click the Privacy tab.
4. Make Sure that the Outlook Profile (or Identity) folder or one of its parent folders is not added to the Privacy tab. (If so, then remove them, skip the rest steps and try to find something using the Outlook search).
5. Then Drag and drop the hard drive icon from the desktop into Spotlight. (This will remove the current index)
6. Finally highlight the hard drive you just added and click the minus button to remove it. (This will force Spotlight to create a new index)
7. Wait until Spotlight indexing your drive.
8. After indexing restart your computer.
9. Try to use the Outlook search.
10. If the problem persists:

a. Delete (or move to desktop and delete them later) the following files from the User's Library/Preferences folder:

  • com.microsoft.Outlook.SyncServicesPreferences.plist
  • com.microsoft.SyncservicesAgent.plist

b. Then delete (or move to desktop) from the User's Library/Preferences/Microsoft/Office 2011 folder, the file OfficeSync Prefs

c. Restart your MAC.
d. Try to perform a search in Outlook.

Method 6. Re-index the Outlook for MAC Search Database.

Outlook for Mac uses OS X Spotlight to search your mailbox. If the Spotlight Index is corrupted then the Outlook search may display 'No results'. At this case you have to re-indexing the Outlook 2016 for Mac search database. To do that:

  • Outlook 2016 for MAC:
    – To re-index the Search database in Outlook for Mac 2016

1. Restart Mac.
2. Go to Finder > Applications > Utilities > Terminal.
3. Type 'mdimport -L'.

  • IMPORTANT: If you see more than one instance of 'Microsoft Outlook Spotlight Importer.mdimporter' delete the Outlook application that you are NOT using, empty it from the Trash, again restart your Mac, and go back to Step 1.

4. Without closing the 'terminal' window, open Outlook and try the search function. If you receive results when searching then the problem is resolved. If the Outlook search displays again 'No results' then continue below:

5. In Terminal, re-index your Outlook database using the following command and substituting your own user name for <user_name>:

mdimport -g '/Applications/Microsoft Outlook.app/Contents/Library/Spotlight/Microsoft Outlook Spotlight Importer.mdimporter' -d1 /Users/<user_name>/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile

  • Note in the command above, the path after '-g' is the default path where your Outlook is installed. The path after '-d1' is the default path to your profile. You'll have to substitute your actual paths if you have renamed your profile or installed Outlook in a different location.

6. Re-indexing will take some time to complete. Once the process is complete, quit and re-launch Outlook. *

* TIP: Here is an alternative method to re-build the Outlook 2016 Database in MAC:

1. Go to the following location:

  • ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data

2. Move the Outlook.sqllite file to your desktop. (This will force Outlook to detect an issue and to do an auto rebuild).
3. When the Rebuild is completed, open Outlook and perform a search.
4. If the search is working then delete the 'Outlook.sqllite' file from your desktop.

  • Outlook for Mac 2011:
    – To re-index the Search database in Outlook for Mac 2011

1. Hold down the Option key, and then click the Outlook for Mac 2011 icon. (or go to Applications > Microsoft Office 2011 > Office > Microsoft Database Utility).
2. Highlight your Identity Click Rebuild.

Method 7. FIX Spotlight Permissions & Rebuild Spotlight Index using Terminal.

The final method to resolve the 'No Results' issue when performing a search in Outlook 2011 or 2016 for Mac, is to fix the Spotlight permissions in Outlook 2011 database and then to rebuild the Spotlight database, by following the steps below:

  • Outlook for Mac 2016

1. Open Terminal from Applications > Utilities.
2. Give the following commands in order (Press Enter after typing each command)

  • sudo mdutil -i off /
  • sudo rm -rf /.Spotlight*
  • sudo rm -rf /.metadata_never_index

3. Reboot your computer.
4. After restart, open Terminal again and type these commands in order:

  • sudo mdutil -i on /
  • sudo mdutil -E

3. Now wait until Spotlight reindex your entire drive. You can monitor the process if you click at Spotlight Search icon at the upper-right corner. When the indexing is completed (100%) then proceed and try the Outlook search.

  • Outlook for Mac 2011.

1. Open Terminal from Applications > Utilities.
2. Give the following commands in order (Press Enter after typing each command)

  • sudo chown root:wheel '/Applications/Microsoft Office 2011'
  • sudo chmod 755 '/Applications/Microsoft Office 2011'
  • sudo mdutil -a -i off
  • sudo rm -rf /.Spotlight-V100
  • sudo mdutil -a -i on

3. Now wait until Spotlight reindex your entire drive. You can monitor the process if you click at Spotlight Search icon at the upper-right corner. When the indexing is completed (100%) then proceed and try the Outlook search.

Method 8. Completely Remove and Reinstall Office for MAC.

1. Backup Outlook Data (copy Outlook Identity or Profile to another location. e.g. your Desktop).

2. Completely uninstall Office 2011 MAC or Uninstall Office 2016 for MAC.

3. Re-install Office for MAC.

4. Open Outlook for MAC and use the Import command to import the Outlook data from the backup location.

5. Follow the steps is method-6 above to reindex the Outlook search database.

6. Try the Outlook search function.

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Alphy Thomas Modified: 2020-02-01T12:47:23+00:00 Mac Software, Tips

If talking about email clients, MS Outlook comes first in users mind as it is one of the most frequently used email application. It manages emails, contacts, calendars, tasks etc. and it is available for both Windows and Mac platforms. However, it acts as a personal information manager that deals with the user’s information in a proficient way. Sometimes Outlook application cannot start when OLM.DLL not found. In this situation, users need to re-install the application to resolve this problem. Hence, in this write-up, we will tell you how to rebuild Mac Outlook database in both 2011 and 2016 versions. First, let’s have a look at symptoms when Mac Outlook stops responding. Apart from this, we will also discuss the reasons which may result in corruption of Mac Outlook and requires to rebuild Outlook Database Mac 2016, 2011.

Top Reasons to Rebuild Outlook Database Mac 2016, 2011

There are multiple due to which Mac Outlook user need to rebuild Outlook database Mac 2011, 2016:

  1. Mac is slow and unresponsive
  2. Mac system terminates sudden or after a fix time-period
  3. Users are unable to locate and find the OLM data file
  4. Mac Outlook freezes or crashes repeatedly without any warning
  5. “Access denied” error message pops-up & emails are not accessible
  6. Error messages on the screen with error description & probable resolution

One Stop Solution to Repair Mac Outlook 2019, 2016, 2011 Database

If you are facing issues with Mac Outlook database, then you can try SysTools Outlook Mac Database Recovery Tool for repair and rebuild purpose. It is a one stop solution which can help users to repair database of Mac Outlook 2019, 2016, 2011 or Outlook 365. It offers many unique features which makes the entire process hassle-free. Some of the top features are mentioned below:

  • Performs deep level scan for recovery
  • Option to export data in 10 file formats
  • Feature to maintain Folder Hierarchy
  • Filter data using Date & Category based filter

Learn How to Rebuild Outlook Database Mac 2016

In order to rebuild Outlook database Mac 2016, perform the below-mentioned steps via Outlook profile manager. It will easily manage and rebuild Mac Outlook 2016 profiles.

Step 1: Access Outlook Profile Manager

  1. First of all, you need to open the Finder menu and then go to the Applications option.
  2. Then, click on the Control in the Applications window.
  3. Now, you have to click on Microsoft Outlook & choose Show Package Contents.
  4. After this, navigate to Contents and then go to the Shared Support.
  5. Now, open the Outlook Profile Manager and access it.

Step 2: Create a New Profile for Outlook Mac 2016

  1. Once you have opened the Outlook Profile Manager, click on the + (plus) icon.
  2. Now, go to the text box and type a name for the new profile.
  3. Then, press Return option to create a new profile.
Also Read:How to Archive Email in Mac Outlook 2016?

Step 3: Delete a Profile that Exists in Outlook Previously

  1. Now, you need to delete a profile in Outlook Profile Manager, click on the profile.
  2. After that, click on the – (minus) button.
  3. A confirmation dialog box will appear, click on the Delete button in the confirmation dialog box.

Step 4: Set a Default Profile

At last, you have to set the default profile, to rebuild Outlook database Mac 2016:

  1. Go to the Outlook Profile Manager & set a default profile by clicking on the profile to set as default option.
  2. Then, click on the Gear button and choose Set as default option.

Top Reasons to Rebuild Mac Outlook 2011 Database

Rebuild Outlook Database Mac 2016

There are many causes that lead Mac Outlook application inaccessible and require rebuilding Mac Outlook database in 2011 or 2016:

  1. Network failure or unexpected server issue
  2. When malware or virus attack on the network
  3. If Microsoft Exchange server gets crash Suddenly
  4. The Outlook for Mac crashes due to unexpected problems
  5. Corruption occurs during Outlook for Mac updates process
  6. If corruption found in the storage device where Outlook is installed
  7. Outlook for Mac is not installed properly or there is a disruption in the installation

Tips & Tricks to Rebuild Database in Mac Outlook 2011

To rebuild the Outlook for Mac 2011 Database to solve problems, you just need to follow the steps given below:

How To Rebuild Outlook Database

Step 1: Exit from All the Applications

  1. First of all, go to the toolbar that is available on top then click on the Application name menu and select the Quit option.
  2. Then, long press on the Command and Option keys. After that, press on the Escape button from the keyboard.
  3. Now, select the application you need to quit from the Force Quit application window.
  4. After that, just click on the Force Quit button. However, you cannot quit the Finder window.
  5. Finally, close the windows with the red circular icon that is available on the top left corner of the screen.

Step 2: Check the Available Space on the Hard disk

Now, to maintain the Mac Outlook database, you always need sufficient storage space. However, you need to have almost three times space as much space as the recent Outlook size is. Suppose, your Outlook database size is 1 GB, then you need to have 3GB space for efficiency.

Microsoft Outlook Mac Rebuild Database Error Download

Step 3: Create a Backup of Current Profile

As the name suggests, backup is important to avoid the risk of losing data. Therefore, you should create a backup of your current database of Mac Outlook 2011 by following these steps:

  1. Go to the Finder option, then click on Go option >> Home.
  2. After that, open the Documents folder >> Microsoft User data folder.
  3. Next, right click on the Office 2011 identities folder & select the Duplicate option to build a new folder. Exit from the Mac Outlook application.
  4. Now, you have created a backup of your current Outlook account database.
Step 4: Rebuild Mac Outlook 2011 Database Using Inbuilt Utility
  1. At first, exit all running applications from the system.
  2. Then, long press the Option key & start the Mac Outlook 2011 application or open the Application Folder.
  3. After that, click on the Microsoft Office 2011 then double-click on the Microsoft Database Utility app.
  4. Now, select the Database & click on Rebuild option.
  5. Now, a window will open that shows the recreating database progress. After completion of the operation, you will get the message “Your database was rebuilt successfully.”
  6. Start Outlook 2011 application and verify if the problem is resolved. If the problem is resolved, then you can access the Outlook application. But, if the problem still persists, then you need to create a new Identity or profile to resolve the issue.
Also Read:How to Fix Mac Outlook 2016 not Downloading Attachments?
Step 5: Create a New profile in Outlook 2011

Microsoft Outlook Mac Rebuild Database Error Code

  1. At first, exit all the applications. Then, long press on the Option key & click on the Outlook to open Microsoft database utility.
  2. After that, click on the (+) icon to add a new identity & enter the name of a new identity.
  3. Now, set the newly created Outlook profile as a default.
  4. Finally, you will recreate the new Outlook profile.
Conclusion

Microsoft Outlook Mac Rebuild Database Error Version

The Outlook for Mac application is an important email client from the user perspective and it supports 2011 and 2016 versions of Outlook. In case, if the database gets corrupt, Mac Outlook is unable to access, then users need to rebuild Mac Outlook database. Thus, using the above-discussed methods for both Outlook 2016 and 2011, you can recreate a new profile in Mac Outlook and resolve the error in no time.

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